Stoic Sprout

Help centre

How can we help?

Short answers to the common questions. If you can't find what you need, get in touch and a real person will reply.

Getting started

Install Stoic Sprout on an iPhone or iPad

How to add Stoic Sprout to your iPhone or iPad home screen so it opens like a normal app.

Install Stoic Sprout on an Android phone or tablet

How to install Stoic Sprout on Android from Chrome so it opens like a normal app.

Troubleshooting

The audio won't play

Simple fixes when a Stoic Sprout story won't start, stops, or has no sound.

Using the app

Listening offline, on a plane, or without wi-fi

How Stoic Sprout works offline so a story is ready at bedtime even without a connection.

Account & billing

Managing or cancelling your subscription

How to change or cancel your Stoic Sprout subscription. Cancel any time and keep access until your period ends.

Privacy & safety

Deleting your data and erasing recordings

How to erase voice notes, journal entries, and your account. Your child's recordings live on your device and you control them.

Still stuck? Contact us — we read everything.