Support

We read everything.

A question, a problem, a bug, or a story you'd love your child to hear — send it over and a real person will reply. There's no support desk of strangers; it comes to us.

Quick answers

Installing, audio trouble, offline listening, subscriptions, and deleting data are all covered in the help centre.

Get in touch

For anything else — support, feedback, or an idea — email us. Include your device and what happened and we'll get back to you.

Already using the app? You can also send feedback and report a problem from inside Stoic Sprout — it goes straight to us, with the story and device attached, so it's the quickest way to get a bug fixed.

Made by a dad, answered by a dad.

Your message doesn't disappear into a queue. It reaches the person who built it.